As HCA celebrate their 20th anniversary, long-time customer Seychell Constructions let us know what’s changed over the years, and why they still choose Hitachi.
In the vast realms of the construction industry, gas installation is considered a niche market. It’s only natural for a company who specialises in something so specific are highly passionate about what they do. Seychell Constructions are the epitome of what it means to be an ardent and specialised business – essentially just doing what they do best.
Seychell Constructions was established in 1985 by Emanuel Seychell, who already had extensive experience and expertise in the field of gas installation before eventually venturing out on his own. Until his retirement in 1997, Emanuel built the company into a leading service provider within the industry.
This legacy is carried on today by Tony and Darren Seychell, with 35 highly skilled team members and an extensive plant and equipment inventory, ensuring customers are provided with cost effective solutions as well as impeccable service.
Some projects that the company have recently been involved in include; the Cormack Road regulator, new Royal Adelaide Hospital, realignment for the new airport and the sea gas pipeline tie-in.
A relationship standing the test of time
Hitachi Construction Machinery Australia (HCA) have recently celebrated 20 years of operation as a company. Before the establishment of HCA on October 1st 1999, Hitachi construction equipment was previously available to Australian customers through Marubeni Construction and Mining Equipment and previous to that, Blackwood Hodge.
Having purchased at least 25 Hitachi machines since the Blackwood Hodge days, Seychell Constructions has been dealing with HCA since the company was first established. Both companies have seen significant growth and progress over the years, with the relationship now surpassing two decades.
As the Adelaide based company developed further, they required larger equipment, along with service and support to assure the excavators were helping them get the job done to the highest standard.
“For 8 years, the company had been running 8 machines for a major project we completed between 2006 and 2014. This involved all new works from main to meter for the APA Group, in approximately 150 suburbs,” stated Managing Director Tony Seychell.
Service takes priority for Seychell
Replacing their old machines very frequently, the team’s current fleet of Hitachi includes a ZX33U-5A, ZX38U-5A, ZX85USB-5 and the latest addition, a ZX65USB-5A purchased in October of this year, aligning perfectly with HCA’s 20 year anniversary celebrations.
When asked if he had noticed any changes over the last 20 years within HCA, Tony mentioned that the services he receives from the Adelaide branch has been very dependable throughout the years. “(HCA) are consistent with suppling a great service, this shows on how long some employees have been working for the company,” he said.
Speaking of his personal preferences and perceived advantages of Hitachi over other brands, he again referenced the service provided by HCA, commenting “I personally applaud your service department highly and the efforts they go to in meeting customer expectations, it proves HCA’s strong commitment in delivery quality customer service.”
Tony credits HCA and particularly sales representative Stuart Chapman for providing exceptional service at all levels. “We’ve found HCA to be very responsive to requests from the start. From quote to delivery, nothing is too hard.”
Seychell Constructions have been able to both expand and reinforce the notion that they are a leading service provider to the gas industry in South Australia. HCA are beyond proud to have supported the team over the years and look forward to another 20 years of working together.