Services

Comprehensive services available by Hitachi Construction Machinery Australia (HCA) include; routine machine servicing, repairs, major component change and rebuild, maintenance and repair contracts, oil analysis and fixed priced servicing. These services are available across our company owned, national branch network of workshops and mobile field service units.

 

Service and Maintenance

Service & Maintenance

Our dedicated field service and workshop teams are ready to assist with your scheduled service needs whether you require maintenance on-site or at one of our fully equipped workshop facilities.

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Oil Analysis

Oil Analysis

A high percentage of system failures are due to some form of contamination. Regular oil sampling allows you to detect the contamination early before it can cause a major and expensive failure to occur.

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Customer Training

Customer Training

To ensure your machinery operates at peak performance, we offer tailored training solutions including basic machine familiarisation, maintenance procedures and operator training.

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Customer Training

Customised Services

We also offer specialised services such as shut crew teams, undercarriage, bucket and GET inspection and repairs, paint booth facilities, servicing of all makes and other services upon request.

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Contracts and Agreements

In today’s competitive operating environment it helps to know what your future maintenance costs may be, whilst reducing downtime and extending machine life. Hitachi Construction Machinery Australia (HCA) offers a range of maintenance and repair solutions tailored to your specific asset management needs.

 

Fixed Price Servicing

Fixed Price Servicing

Understanding future scheduled maintenance costs is important for an operator’s cash flow. We provide fixed priced servicing schedules for most of our construction equipment models.

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Hitachi Preventative Maintenance Program

HPMP

Our Preventative Maintenance Program is a service cost solution that also extends your powertrain warranty. Designed to reduce operating cost and downtime, extend machine life and improve machine resale value.

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Maintenance and Repair Contract

MARC

A Maintenance and Repair Contract is designed to calculate all repair and maintenance costs for an agreed term. This includes all parts, labour, sub contracts and consumables.

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Cost Cap

Cost Cap

Cost cap is designed to calculate the replacement cost of selected machine major components for an agreed term based on specific component life and operating conditions.

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Cost Cap

Customised Agreements

We offer national or site based labour agreements, parts by the hour, tailored site based solutions and specialised agreements to suits your specific requirements.

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Machine Monitoring

Hitachi Construction Machinery Australia (HCA) offer equipment tracking, maintenance, daily operating information and equipment health conditions through advanced satellite monitoring systems for your Hitachi, John Deere and Bell machinery.

 

Hitachi Global E Service

Diagnostics and training for Hitachi machinery

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John Deere JD Link

Technical portal for John Deere equipment

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Bell Fleetmatic

Real time machine monitoring for Bell equipment

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Request for Assistance

Our dedicated field service and workshop teams are ready to assist with your service needs.

For any request for assitance please contact us here